Privacy Policy

AIBOX TECHNOLOGY PTE LTD (“we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our advertising, marketing, and related services.

By accessing or using our Site or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

a. Personal Information

We may collect personal information when you contact us, request services, or interact with our Site, including but not limited to:

• Name, email address, and phone number
• Company or billing information
• Payment information (processed securely through third-party providers)
• Other information you voluntarily provide to us (e.g., inquiries, service requirements)

b. Non-Personal Information

We may automatically collect technical data about your interaction with the Site, such as:

• IP address and geolocation data
• Browser type and device information
• Pages visited, time spent, and navigation patterns
• Cookies and similar tracking technologies

2. How We Use Your Information

• To provide and manage the services you request
• To communicate with you regarding inquiries, service updates, or billing
• To improve our Site, services, and customer experience
• To comply with legal obligations, prevent fraud, and protect our rights
• To deliver targeted advertising and marketing insights, where applicable

3. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information with:

• Trusted service providers (e.g., payment processors, analytics tools, and hosting providers) to perform services on our behalf
• Legal or regulatory authorities if required by law or to protect our legal rights
• Third-party marketing or advertising platforms to deliver campaigns, where consent has been obtained

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law, including Singapore’s Personal Data Protection Act (PDPA).

5. Cookies and Tracking

Our Site uses cookies, pixels, and similar technologies to enhance your browsing experience and collect analytics data. You may manage your cookie preferences through your browser settings.

6. Your Rights

Under Singapore’s PDPA, you may have the right to:

• Access the personal data we hold about you
• Request correction or deletion of your personal data
• Withdraw consent to certain data processing activities
• Object to or restrict the use of your data for marketing purposes

To exercise any of these rights, please contact us using the information below.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, use, disclosure, or loss. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last Updated” date. Continued use of our Site or services constitutes acceptance of the updated Privacy Policy.

10. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us:

AIBOX TECHNOLOGY PTE LTD
22 Sin Ming Lane, #06-76
Midview City, Singapore 573969
Email: [email protected]